Contact information

Customer Support

Store name: ByteWave Autumn
Website: https://bytewaveautumn.com
Email: support@bytewaveautumn.com
Telephone: +44 7958 340074

Customer Service Hours

Monday–Friday, 09:00–16:00 London time.

Closed on UK public holidays. London time follows GMT or BST according to the season.

You can email us outside these hours. Messages are handled during customer service hours.

Order Enquiries

For order, delivery, cancellation, return or refund enquiries, include your order number or another way for us to identify your purchase.

Do not send full payment card numbers, card security codes or passwords.

Company Information

Legal operator: ByteWave AUTUMN LLC
Company registration number: 20241572444
Registered jurisdiction: Colorado, United States.

Business correspondence address:

955 S Havana St Apt 203
Denver, CO 80012
United States

Our US business correspondence address is separate from our UK dispatch and return arrangements.

Returns

Our return address is in the United Kingdom. Contact support@bytewaveautumn.com to obtain the appropriate address and return instructions.

Please do not send returned goods to the US business correspondence address.